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Malmaison Newcastle Hotel, Newcastle upon Tyne

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From131US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX

Malmaison Newcastle boasts a unique history as a former Co-operative Society warehouse, reflecting the city's rich maritime past. Located on the iconic Quayside, the hotel offers stunning views of the Millennium Bridge and River Tyne. With 122 luxurious rooms and modern amenities, it caters to both leisure and business travelers. Guests can enjoy a vibrant dining experience and unique cocktails at the stylish Chez Mal Brasserie and Bar.

Location

Situated in the vibrant Quayside district, Malmaison Newcastle is ideally located near many of the city's top attractions, including the Baltic Centre and the Sage Gateshead. It is only 0.8 miles from Newcastle Central Station and has convenient access to public transport. Guest parking is available at nearby Sandgate MSCP for a fee, and the hotel is within walking distance of various shops, restaurants, and nightlife.

Rooms

Malmaison Newcastle features 122 elegantly designed rooms and suites, each providing modern comforts such as flat-screen TVs, complimentary Wi-Fi, and luxurious bedding. Rooms also include power showers to refresh guests, ensuring a comfortable stay. Specific room types range from standard to deluxe, with some offering spectacular views of the Millennium Bridge and River Tyne. The signature suite includes a spacious layout with a super king bed and twin baths, catering to guests seeking extra indulgence.

Eat & Drink

The hotel's main dining venue, Chez Mal Brasserie, presents British and French-inspired cuisine, prepared by skilled chefs using seasonal ingredients. A prix fixe menu is available, alongside a regular menu featuring a variety of classic dishes and light bites. Guests can also unwind at the adjacent Chez Mal Bar, which serves an array of cocktails, craft beers, and wines, creating a lively atmosphere perfect for social gatherings or pre-dinner drinks.

Leisure & Business

Malmaison Newcastle provides ample leisure and business amenities, including a city-center spa offering various treatments for relaxation. The hotel is equipped with modern meeting spaces that can accommodate up to 80 delegates, supported by the latest technology and creative catering. Expert staff are available to ensure that business events proceed smoothly and stylishly, whether for meetings, private dining, or special occasions.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
Max:
2 persons
25 m² 
Bed options:
2 Double beds
Shower
Heating
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King Room
Max:
2 persons
18 m² 
Bed options:
1 King Size Bed
Shower
Heating
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Club Deluxe King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
River view
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Center
Newcastle upon Tyne3000 ft
Airports
Newcastle (NCL) 8.4 mi
Durham Tees Valley (MME) 39.9 mi
Train
Newcastle Train Station3700 ft
Bus
Bus stop3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX
Map view
street view
Quayside, Newcastle upon Tyne, United Kingdom, NE1 3DX
Nearby
Market
The Quayside
1300 ft
Gallery
Baltic Centre for Contemporary Art
1500 ft
Museums
Holy Jesus Hospital
1600 ft
Bridges
Swing Bridge
2000 ft
Museums
St Mary's Heritage Centre
1600 ft
Gallery
Side Photographic Gallery
1800 ft
Restaurants
Pitcher & Piano
700 ft
108 Quayside
Aneesa's Buffet Restaurant
600 ft
Forster Street The Quayside
Tomahawk Steakhouse Newcastle
600 ft
95 Quayside
BALTIC Kitchen
900 ft
Gateshead Quays South Shore Road
The Broad Chare
1000 ft
25 Broad Chare Quayside
The Head of Steam Quayside
1100 ft
11-17 Broad Chare Quayside
Piccolinos
1400 ft
Stockbridge House Stockbridge Trinity Gardens
St Vincent
1100 ft
29 Broad Chare
The Sir Michael Straker Cafe at Sage Gateshead
1900 ft
St. Marys Square

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
great view
friendly staff
noisy location
high pricing
7.8/10
Very good
Rooms
7.6
Location
8.9
Service
8.9
Dining
6.8
Guest reviews
7.8/10
based on 9 review
4.5/5 based on 4140 review
8.5
8.5/10based on 4752 review
#4 of 91 hotels in Newcastle upon Tyne based on Tripadvisor
Norman
United States of America, February  2024
7.8/10

I had a mixed experience at this hotel. The rooms were clean and comfortable, offering a fantastic view of the Millenium Bridge, but I found the pricing a bit on the high side. The service was great, with friendly and attentive staff, although the noise from the nearby car park was a drawback. The location was convenient, close to the city and various restaurants, but service speed could be improved. Dining was enjoyable overall, with excellent service, but with some delays. Considering exploring other options next time.

Rooms
7.0
The rooms were clean and comfortable with a fantastic view of the Millenium Bridge.
Service
9.0
The service was excellent with very friendly and attentive staff.
Location
8.0
The location was convenient, close to the city and near several restaurants.
Dining
8.0
Dining was great overall with very helpful staff, but service was slow at times.
Facilities
7.0
Facilities were satisfactory but noisy due to the nearby car park.
great view
noisy location
Scott
United States of America, January  2024
7.6/10

My stay at the hotel was overall pleasant. The location was fantastic, offering stunning views of the Jubilee Bridge and the quayside. The room was cozy, but the lack of proper lighting and some dust accumulation made it less inviting. The service was top-notch, with friendly staff always ready to assist. However, the dining experience didn't meet expectations, with undercooked food and limited options. Despite some flaws, the hotel's prime location and excellent service made it a memorable stay.

Rooms
7.0
The room had a captivating view of the Jubilee Bridge and the quayside, but the lighting was insufficient for tasks like applying makeup. There was noticeable dust in the room, and the window didn't close properly, letting in freezing air.
Service
9.0
The staff across the road were incredibly helpful and accommodating, making my stay pleasant and hassle-free.
Location
10.0
The hotel's location was exceptional, offering fantastic views of the Millennium Bridge and easy access to the city center, the Sage, and the Baltic centre.
Dining
5.0
The breakfast room provided a pleasant ambiance, but the food quality was subpar, with undercooked items and limited toast options.
Facilities
7.0
The hotel has essential facilities, including a restaurant and bar on-site, but the dining experience could be improved.
John
United Kingdom, January  2024
7.4/10

The hotel offers a nice view of the Millennium Bridge, with spacious rooms that were a bit grubby, but still comfortable. The service was amazing, especially with the staff going above and beyond to send back a charger. The location is fabulous, perfect for a fun weekend in Newcastle, but the dining options were limited. Overall, a great stay with some small areas for improvement.

Rooms
7.0
The rooms had a wonderful view of the Millennium Bridge, they were big but a bit grubby.
Service
9.0
The service was amazing, with staff who went above-and-beyond to send back a charger.
Location
8.0
The location is fabulous, great for exploring Newcastle and with plenty of bars and restaurants nearby.
Dining
6.0
The dining options were limited, but the experience was nice overall.
Facilities
7.0
The hotel had some good facilities, but there were limited dining options.
Judith
United States of America, September  2023
7.6/10

The hotel’s location right next to the Millennium Bridge and overlooking the river and Sage building is a highlight. The rooms were lovely, clean, and spacious, although some felt a bit tired and claustrophobic for the price paid. Service was exceptional, with attentive staff going above and beyond, although some reported they were friendly yet inexperienced. Overall, a great central location with friendly service, but room for improvement in rooms and dining.

Rooms
8.0
The rooms were lovely, clean, and very spacious.
Service
8.0
The staff went above and beyond, although some were reported as friendly but inexperienced.
Location
9.0
The hotel is located right in the center of town next to the Millennium Bridge, offering great amenities outside.
Dining
6.0
Facilities
7.0
The facilities provided were satisfying overall.
Peter
United Kingdom, August  2023
8.6/10

The hotel offers a well-proportioned, comfortable room equipped with essentials like a mini-bar, safe, and iron. However, the room configuration with the bathroom taking up half of the space can make it feel a bit cramped. The service is attentive and welcoming, with special arrangements available for occasions like a wedding anniversary. The location is superb, with stunning views, easy access to the river, and nearby attractions. Overall, a clean and comfortable stay with friendly staff and notable amenities.

Rooms
8.0
The room provided was very well proportioned, comfortable, and equipped with necessary amenities.
Service
9.0
The service received during our stay was very helpful and welcoming, especially for our special occasion.
Location
9.0
The hotel's location is terrific, offering stunning views and easy access to the river and nearby attractions.
Dining
8.0
The dining experience was amazing with a variety of delicious options.
Facilities
9.0
The hotel facilities were well-kept and offered everything needed for a comfortable stay.
Sid
United Kingdom, August  2023
7.4/10

I found the hotel to be very modern and well-equipped, and overall, the stay was pleasant. The room was nice, with friendly massage girls, but I did expect a bit more considering the price paid.

Rooms
7.0
The room was modern and well-equipped, with friendly massage girls.
Service
9.0
The service was excellent, and the staff were friendly, efficient, and accommodating.
Location
8.0
The location was fantastic, right on the quayside with plenty of bars and restaurants around. Great value for the prime spot.
Dining
6.0
Facilities
7.0
The facilities were adequate, but some areas needed attention to maintain cleanliness and eliminate odors.
friendly staff
high tariff
David
United Kingdom, July  2023
8.6/10

I had a fantastic stay at the hotel! The rooms were clean, spacious, and incredibly quiet, directly overlooking the Millenium Bridge. The service was top-notch, with friendly and attentive staff always ready to help. The location was perfect, close to the city center and By The River Brew Co for great craft beer sessions. The dining experience was good overall, although some cooked options were not as warm as expected. Overall, a great value for the money with wonderful amenities.

Rooms
9.0
The room I stayed in was tidy, enormous, and quiet, with a direct view of the Millenium Bridge.
Service
9.0
The service at the hotel was exceptional, with friendly and attentive staff who went out of their way to assist me in any way possible.
Location
9.0
The location was perfect, right on the Quayside, close to the city center and great dining options.
Dining
7.0
The dining experience was good, although some cooked options were not as warm as desired.
Facilities
9.0
The facilities at the hotel were top-notch, making my stay even more comfortable and enjoyable.
Frank
United States of America, June  2023
8.4/10

The hotel offers spacious and comfortable rooms at great value for money, although other hotels may offer better options. The staff is exceptionally friendly and attentive, going above and beyond to ensure a memorable stay. However, some dining options may be slightly overpriced and cleanliness can be improved in certain areas.

Rooms
8.0
The room was quite large and very comfortable, tidy with amazing views, and great value for money.
Service
9.0
The staff were super friendly and went above and beyond to accommodate special requests, making our stay truly memorable.
Location
10.0
The hotel's location is ideal, right next to the Millennium Bridge on the river in Newcastle, offering fabulous views of the Tyne.
Dining
7.0
The dining experience was very nice with a good choice of options, although some items seemed slightly overpriced.
Facilities
8.0
The hotel provides a variety of facilities, ensuring a comfortable stay for guests.
Friendly staff
Slightly overpriced dining
Bert
United Kingdom, May  2023
8.6/10

The hotel provided just what we needed for a couple's night out. The rooms were comfy and spacious, but quite dark due to dim lighting despite reporting the issue to reception multiple times. The service was amazing, with very polite and professional staff, though they missed placing a drinks list at the table. The location was excellent, overlooking the river tyne and Gateshead Millennium bridge, and ready to assist with any query for a night out in town. The dining experience was fabulous with incredibly helpful and friendly staff, though changing the breakfast day was not manageable. The hotel facilities were exceptional.

Rooms
7.0
The rooms were comfy and spacious, but poorly lit despite reporting the issue to reception.
Service
9.0
The service was amazing, with very polite and professional staff.
Location
9.0
The location was excellent, overlooking the river tyne and Gateshead Millennium bridge, and ready to assist with any query for a night out in town.
Dining
8.0
The dining experience was fabulous with incredibly helpful and friendly staff, although changing the breakfast day was not possible.
Facilities
10.0
The hotel facilities were exceptional.
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Rooms and Guests2 Guest, 1 Room